Stress Management Course

Course Overview

Assertiveness is being able to confidently express your ideas and needs while respecting the rights of others. In this course you will learn strategies to make positive changes to help develop the necessary skills to enable you to react positively with other people

Course Objectives

Upon course completion, participants will be able to:
• Understand positive stress
• Identify symptoms of burnout and overload
• Identify the sources of stress in your work life
• Change behaviors which add to stress
• Make changes to situations that can be influenced
• Develop positive responses to situations that can not be changed
• Develop strategies to prevent feeling overwhelmed

Course Outline

• Diagnostic clinic
  What stresses you
  Your approach to stress
• What is stress?
  Why we feel stress
  Major stressors
  The difference between constructive and destructive stress
  Symptoms and results of negative stress
  What stress costs organizations and its people
• Causes of workplace stress
• Managing stress caused by time constraints
  Prioritizing
  Managing your time effectively
  Saying No assertively
  Delegating
• Managing stress caused by conflict
  Managing your own emotions
  Effectively handling the behavior of others
• Avoiding distress (burnout)
  Cultivating resilience
  Relaxation techniques
  Work / life balance
  Diet, exercise, relationships, leisure