Managing Change, People And Process

Course Overview

You will learn why change is important and what benefits it offers. You will learn why developing a change vision is important, as well as the steps you can take to develop one. In addition, you will learn what guidelines you can follow to communicate a change vision to your employees. By learning the four steps of the change process, you will be able to transition through change in a controlled, logical manner. You will learn the processes you must follow to analyze a situation, prepare a plan for change, implement action, and monitor the progress of a change

Course Objectives

• Apply a change management process to a problem or change opportunity within your organization
• Assess your change style
• Develop strategies for communicating change effectively to those whose styles are unlike your own
• Analyze human and organizational readiness for change
• Plan for successful change by involving stakeholders, defining roles and responsibilities, identifying resources, setting a schedule, and establishing change-process measurements
• Implement a change by managing the project/technical aspects of the change and facilitating the human/emotional side of the change
• Measure the results of a change and sustain positive results

Course Outline

• Defining change management and its importance to an organization
• The change management process and why stakeholders need to be involved
• Individuals’ change styles
• Planning for successful change by analyzing political, structural, and resource issues
• Identifying means to counteract sources of resistance to change
• Measuring and sustaining organizational change